Move to the front of the line for tickets to all of the hottest concerts, family shows and sporting events at Verizon Center before they go on sale to the public with the All-Access Priority Pass.
Starting at only $250 per person per year, this is your ticket to see all of the stars and sports teams in the nation’s capital including the Capitals, Wizards, Mystics and Georgetown University men’s basketball!
Host to an average of 220 events a year, Verizon Center is the premier sports and entertainment venue in Washington, D.C. Reserve your seats to see all of the biggest stars in sports and entertainment including Taylor Swift, Bon Jovi, the Washington Capitals, the Washington Wizards, the Washington Mystics and Georgetown University men’s basketball.
All-Access Priority Pass Benefits:
- Be the first to know about upcoming events
- Access to an exclusive pre-sale window for tickets to all concerts, family shows and special events
- Special pre-sale ticket access to all Capitals, Wizards and Mystics regular season and playoff games*
- Special discount offers to select sporting events
Additional Membership Benefits Include:
- Sporting events- availability to purchase seats in the 100 level, Acela Club Level (200 level) and 400 level seating areas*
- Family shows, concerts and special events- availability to purchase seats in the Acela Club Level (200 level) seating area
- Special VIP packages for select events
For more information or to purchase a Verizon Center All-Access Priority Pass please email us at allaccess@monumentalsports.com or call (202) 661-5050.
*Games and seat selection subject to availability
Verizon Center All-Access Priority Pass FAQs:
What is Verizon Center’s All-Access Priority Pass and how does it work?
The All-Access Priority Pass is a membership program that offers access to reserving tickets to shows before they are sold to the general public. Verizon Center All-Access Priority Pass members receive email alerts when shows are made available for reservation. We’ll do the rest. Only one ticket can be reserved per the number of seats in your membership plan.
What are some benefits of being a member of Verizon Center’s All-Access Priority Pass?
-You’ll be among the first to know about upcoming games, concerts and events at Verizon Center as members will receive updates in advance of a show’s public on-sale date.
-Avoid the hassles of the public on-sale frenzy. Verizon Center’s All-Access Priority Pass members simply reserve the tickets they want to purchase.
-No more worrying if a game, event or show will sell out before you can buy tickets. They are already reserved!
Can I reach Verizon Center’s All-Access Priority Pass by email or phone?
If you are already a member, please call (202) 661-5050 or send an email to allaccess@monumentalsports.com.
When will I receive my tickets?
Tickets will typically be printed and shipped by Verizon Center at least three weeks prior to the show date. Because tickets are shipped via regular United States mail, we are not able to track ticket shipments. In some instances, tickets will be available at will call only.
As soon as you receive your tickets, please check them for correct quantity, price, performance, date and time. If a discrepancy is found please contact customer service at (202) 661-5050 or email us at allaccess@monumentalsports.com.
How far in advance can you request tickets before the event goes on pre-sale or public on-sale?
All Access Membership ticket order forms are normally sent within 48 hours after a new event’s public announcement. After you receive an email update letting you know when a new show is available for ticket requests, there will typically be a minimum 48-hour period during which you may reserve tickets for that event, though there may be occasions with less than a 48-hour response time.
How long is my All-Access Priority Pass good for?
The All-Access priority pass is valid for one year from the date of purchase. Members will be notified at least 30 days in advance of their one-year anniversary that it is time to renew their All-Access priority pass membership.
May I give my tickets to a friend or family member?
Yes. However, tickets must be mailed to the address and account on file with us.
Why do you charge service fees?
We charge service fees to pay for our credit/debit card processing services, merchant fees, ticket stock and all other costs associated with the ticket transaction.
What payment methods do you accept?
All payments must be made by credit card. Your credit card will not be charged until your ticket order is processed.
How do I know where my seats are located?
You will find out where your seats are located when you receive your tickets. Not every seat is available to our members and your membership does not guarantee specific seating locations. While we will always attempt to give you the best available seats, we are sometimes limited by artist restrictions as to which seats may be offered to members for purchase.
Please note that Verizon Center’s All-Access Priority Pass is designed to be an access program, not a premium seats program.
How do I unsubscribe from the Verizon Center All-Access Priority Pass newsletter updates?
If you would like to unsubscribe from future All-Access membership e-mails, please call the membership office at (202) 661-5050 or e-mail us at allaccess@monumentalsports.com. Please note that all sales are final and that we are unable to offer refunds for either membership fees or ticket purchases.
Can I change my address and contact information?
Yes. Please contact our customer service team at (202) 661-5050.